We are excited to invite you to attend the August 15th MBTA Webinar:

Understanding Your Travel Population

5 Types of Business Traveler

Encore Presentation by the BTN Group

When: Wednesday, August 15, 2012 10:00 AM-11:00 AM (UTC-05:00) Eastern Time (US & Canada).

Where: 855 747-8824 Passcode 513 161 0828

Note: The GMT offset above does not reflect daylight saving time adjustments.

http://carlson.adobeconnect.com/r57566259/

Understanding Your Business Travelers How well do you understand the motivations and needs of your business travelers? Powered by research conducted by the GBTA Foundation and Concur, this webinar will orient travel managers to 5 types of business traveler, their pain points when traveling and the types of products and services they use (or would like to use) to support their business travel. Join the BTN Group and Concur, to find out how well you are serving your travelers—and whether there are easy steps you could take to create a more comprehensive travel program, gain compliance and raise traveler satisfaction levels. Speakers

• Joe Bates, Senior Director of Research, GBTA Foundation
• Michelle DeCosta, Global Travel Manager, Sapient
• Cindy Heston, Manager, Strategic Sourcing, Wellpoint
• Michel La Bianca, Vice President, Global Travel Technology, American Express Business Travel

Takeaways

• GBTA/Concur Research: 5 types of business travelers
• Understand travel habits, pain points and needs
• Discuss travel technology, services and products that can influence/engage each type of traveler
• Access expertise of a panel of award-winning travel managers, travel procurement specialists and consultants